Frequently Asked Questions

🚚 Shipping

When will my order ship?
We try to get everything out the door fast—usually within 1 business day. Custom or personalized orders might take a little longer since they’re made just for you.

How long will delivery take?
We're based in the Atlanta area, so it depends on where you're located. Standard UPS shipping usually takes 1 to 7 days. Need it sooner? We offer faster options at checkout for an extra fee.

What if my order doesn't show up?
Reach out to us and we’ll look into it. We’re happy to help sort it out.

What if something arrives damaged or defective?
Let us know and we’ll send a replacement—no hassle, no extra charge.

 

🔄 Returns

Can I return something if I change my mind?
Custom or personalized items aren’t returnable, so double-check those details before you place your order. For everything else, you’ve got 30 days from when you receive it to send it back. Just contact us to start the return.

What if my item’s damaged or not right?
We’ve got you covered. Get in touch and we’ll replace it for free.